Frequently Asked Questions
How do we select our recommended travel
partners?
We only partner with leading travel operators that have been tried,
tested and recommended by experts, offer their customers financial
protection and the highest standards of customer service and
satisfaction. All our tours and holidays are ATOL-protected and we
only work with travel operators that are members of, or bonded by,
one or more of the following officially recognised trade bodies:
ABTA, ABTOT and AITO.
How do I book one of the selected holidays or special
offers?
There is a unique telephone number on each of the holiday and offer
pages that can be used to make a booking.
Who should I contact with an enquiry about a holiday or
special offer on this website?
If you have an enquiry relating to a specific holiday or special
offer, please call our partner travel operator or hotel on the
telephone number that is listed on the relevant page of this
website. If you have any problems finding the telephone number or
contacting the travel operator or hotel, please contact us by email
at [email protected] or fill in the 'Contact Us' form here and we will
be happy to assist you.
Who should I contact about a holiday or special offer that
I have already been on or booked?
If you have an enquiry relating to a holiday or special offer that
you have already been on or booked, please call our partner travel
operator or hotel on the telephone number that is listed on the
relevant page of this website. If you have any problems finding the
telephone number or contacting the travel operator or hotel, please
contact us by email at [email protected] or fill in the 'Contact
Us' form here and we will
be happy to assist you.