Frequently Asked Questions

How do we select our recommended travel partners?
We only partner with leading travel operators that have been tried, tested and recommended by experts, offer their customers financial protection and the highest standards of customer service and satisfaction. All our tours and holidays are ATOL-protected and we only work with travel operators that are members of, or bonded by, one or more of the following officially recognised trade bodies: ABTA, ABTOT and AITO.

How do I book one of the selected holidays or special offers?
There is a unique telephone number on each of the holiday and offer pages that can be used to make a booking.

Who should I contact with an enquiry about a holiday or special offer on this website?
If you have an enquiry relating to a specific holiday or special offer, please call our partner travel operator or hotel on the telephone number that is listed on the relevant page of this website. If you have any problems finding the telephone number or contacting the travel operator or hotel, please contact us by email at info@tripsmiths.com or fill in the 'Contact Us' form here and we will be happy to assist you.

Who should I contact about a holiday or special offer that I have already been on or booked?
If you have an enquiry relating to a holiday or special offer that you have already been on or booked, please call our partner travel operator or hotel on the telephone number that is listed on the relevant page of this website. If you have any problems finding the telephone number or contacting the travel operator or hotel, please contact us by email at info@tripsmiths.com or fill in the 'Contact Us' form here and we will be happy to assist you.